After reading the reviews here I called the number (on a Saturday morning no less) after trying to open my ancient HEAVY wood garage doors and literally having one of the handles rip off the door in my hand. I had been putting off replacing the doors as long as I could, it was time. I looked up reviews and pricing at multiple places in my area before calling Shawn. He gave me a price I was very happy with and by Wednesday I had two brand new garage doors and a belt motor on one. The installers all did a great job and I could not be happier with any aspect of the transaction. Thanks Shawn and team. *Edit- they also REMOVED and carted off all of the heavy wood from old doors which was no easy task and I am very glad I did not have to do myself!*